Alcodex partnerships

Distribution partnerships for technology products

Bring selected Alcodex products to customers in the markets you serve. Discuss a distribution arrangement around your territory, customer segments, sales coverage and ability to support the product after purchase.

What the partnership can cover

Add selected Alcodex products to your portfolio and develop a defined market with sales and customer support responsibilities.

Product and application fit

Identify the products and configurations that suit your customer base. For Envitus, start with the monitoring application, site requirements and data workflow.

Sales and market coverage

Define the territory, customer segments and sales approach. Review how enquiries, product demonstrations and qualified opportunities will be handled.

Supply and customer support

Agree ordering, product availability, logistics and support responsibilities. Define the handover between your team and the Alcodex product team.

Agree the working arrangements

Review the proposed scope and responsibilities before defining the commercial arrangement.

Territory and commercial model

Describe the market you intend to serve and your proposed resale model. Territory, pricing and any exclusivity request are reviewed as part of the arrangement.

Product evaluation

Confirm model selection, documentation and any demonstration or training needs. Product capabilities depend on the configuration being supplied.

Customer responsibilities

Identify who handles pre-sales questions, installation coordination, support requests and service escalation.

Market development plan

Share the customer segments, relevant relationships and activities you would use to develop demand in the proposed territory.

What to include in your proposal

Give the team enough context to understand your capabilities and the relationship you want to build.

  • Organization profile and website.
  • Countries or territories covered and customer segments served.
  • Relevant product lines and distribution experience.
  • Alcodex products or monitoring applications of interest.
  • Sales, demonstration and local support capabilities.

Distribution partnership questions

Which products can a distribution proposal cover?

Start with the Alcodex products and applications relevant to your customers. The product team reviews model availability, configuration, documentation and support needs before agreeing the portfolio.

How does distribution differ from an agency partnership?

Distribution focuses on product resale, availability and customer support. The agency route focuses on introductions, business development and opportunity coordination. Agree the responsibilities and commercial model for the proposed relationship.

Can we propose an exclusive territory?

You can describe the territory and coverage model in your proposal. Any exclusivity, performance expectations and commercial terms are assessed and agreed for that arrangement.

Who supports customers after purchase?

Support responsibilities are agreed for the products and territory. Define local contact points, installation coordination, training needs and escalation to the Alcodex product team.